Get in Touch
Contact
Where is my order?
Check its progress with your order number and email — no account needed.
Track your order →Delivery & returns
Delivery times, costs, and how to send something back within 14 days.
Read the details →Message
Send a Message
We answer every message within one working day.
Info
Reach Us
When we're here
Mon — Fri, 9:00 — 17:00 UK time
Email is the quickest way to reach us — messages sent outside these hours are answered the next working morning.
Where we ship from
Every order is packed and sent from our own factory in Jinjiang, China — the same place we have made outdoor footwear since 1985. Returns come back to us there; the returns policy explains the steps and who pays the postage.
Registered company
Quanzhou Humtto Outdoor Products Co., Ltd
Building 4, 8 Shuangxue Road, Jinjiang, Fujian, China